1. Assess Issues

Trees that look small when seen from far distance can be the biggest tree in the forest

• The same principle applies to issues, some may look small and trivial but actually are very big and serious hence it becomes important to assess any issue you see, assessing issues in their early stage can help you solve problems before them actually becoming a problem. Assess issues by being a active listener and assertive.

2. Open Dialogue

Even a war can be put to an end if people on both side can talk their heart to each other.

• After having an idea what might be the problem the next best step is to take action,

  Words are nothing without the power and guts of taking action

• Start by having a open dialog with everyone affected by the issue and if possible first talk to them separately and use your active listening to listen to every thing they might have to say and provide a honest feedback on their thoughts and after having a one-on-one conversations with them arrange a meeting with everyone where you can discuss what's the root of the issue and how you can solve it as a team.

This is a lot of work but remember

Those who do not laze to lead, lead to greatness