How AI Chatbots Are Changing Customer Service Efficiency

Luanna Meyer - Sep 18 - - Dev Community

I’ve been exploring AI chatbots to streamline customer support and came across a powerful one, "Kodexia." It offers advanced AI capabilities to manage customer interactions 24/7, personalize responses, and automate routine tasks—helping businesses save time and improve customer satisfaction. It’s designed for various industries, allowing seamless integration into different workflows, from eCommerce to SaaS platforms.

Anyone here using AI chatbots like this for customer support? Would love to hear your thoughts and experiences! Are there any specific challenges you’ve encountered, or tips to maximize its efficiency in a business setup?

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