Swati ChaudharyA couple of years back, my mind was buzzing with the idea for DevRelify, a tool to help companies build awesome developer relations (DevRel) programs. After talking to over a hundred DevRel pros, it was clear: this field was a bit of a mess.
Everyone was struggling with different things. Some wanted to make their product more appealing to devs, others were overwhelmed with support questions, and some just wanted to build a cool community. It was like a puzzle with all the pieces scattered everywhere.
My first thought was to build a super-smart search engine that would dig through piles of data to answer those endless developer questions.
Then, ChatGPT burst onto the scene and changed everything.
At first, I thought, "Game over! This is it. ChatGPT solves everything!" But after a week of non-stop tinkering with it, I realized something important: Sure, ChatGPT was a game-changer, but it wasn't the end-all-be-all solution.
See, developers are a different breed. They crave accuracy, not the kind of AI-generated fluff that's okay for other types of content. Plus, every company's tech knowledge is like a living creature – it's constantly changing and evolving. ChatGPT couldn't keep up with that kind of dynamic information.
So, I pivoted. Instead of training another model, I focused on building something that could harness the power of LLM while solving the real problems facing developer teams.
I renamed DevRelify to Doc-E.ai, inspired by Dall-E, the AI that creates amazing images from text. But Doc-E.ai wouldn't create pictures; it would create the documentation, tutorials, and FAQs that developers actually need.
Think of it like this: Imagine taking all those Slack conversations, those late-night brainstorming sessions, all that "tribal knowledge" living in the brains of your engineers, and turning it into easily accessible, super helpful content. That's Doc-E.ai.
Doc-E.ai
Here's the magic:
Community Conversations Become Content: Doc-E.ai plugs into your Slack or Discord channels and turns those discussions into blog posts, tutorials, and even knowledge base articles.
Accurate and Trustworthy: Our AI is trained on a massive knowledge graph, ensuring technical accuracy. Plus, there's always a human in the loop to double-check the facts.
Data-Driven Insights: Doc-E.ai analyzes your community interactions, revealing hidden pain points, feature requests, and even potential advocates.
And the best part? We've made it so easy to use, even your non-technical marketing team can create awesome developer content with just a few clicks.
But I had one more realization: developers live in Slack, Discord, and other platforms, not just on websites. So, we made Doc-E.ai available as a bot right where they work. Now you can provide instant, accurate answers, surface relevant docs and even automate content creation without them ever having to leave their favorite tools.
So, if you're ready to turn chaos into clarity and build a developer community that thrives, I invite you to give Doc-E.ai a try.
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