While the ease of shopping on Amazon is unquestionable, so too apparently are counterfeit products. It was definitely annoying for me when I happened to see this, as it reminded me of how pissed off and frustrated I felt the last time that item arrived in my mail without being genuine. How to avoid Falling prey to the same trap?

Step 1: Look at the seller rating and reviews. After purchasing a counterfeit product, I have come to the conclusion that there is no point in being more careful when examining retailers. From now on, I make sure to read the reviews and rating for each seller before placing an order. If is looks too good to be true, it most likely is. To avoid scams, stay with the highly rated sellers and also buy from Amazon itself or their “Fulfilled by Amazon” group to give yourself that extra layer of trust.

Be sure to also read the product description. Phony merchandise is frequently accompanied by general descriptions or shoddy prose. A genuine product generally has a detailed description, clear specification and multiple pictures. And if it seems vague or not much is there, that's a red flag. Also beware of ridiculously priced items as well In one case where I have seen a counterfeit, the products were way below cost compared to similar items. It is always safer to invest a bit more money in the original product than taking the chance of wasting your money on rip off.

Lastly, if you believe a product to be counterfeit, notify Amazon. I contacted Amazon to report this fake. They were prompt in responding to investigate and share that they would refund my money. Reporting these products can help us all and make the marketplace much safer. It takes diligence to avoid knock-offs on Amazon, but if you follow these steps you should be able get more out of your shopping dollars.

1. What Can You Do If Amazon Refuses to Process a Return on an Item that is Defective?

Search Engine Optimized Title: What to Do When Amazon Won't Refund Damaged Item

Receiving a bad product is annoying, but it's the worst when Amazon refuses to refund your item. I have been there a few times and let me tell you, it is not fun. But, there are a few things you can do to fix it.

First, if you returned an item to Amazon follow its return process properly. Yo when the return was initially denied it turned out I had selected the wrong reason for why. YOUR ORDERS > Click tap the THAT YOU WANT TO RETURN, and then CONTACT SELLER Be sure to select the applicable reason for return, such as “defective” or “not as described”. If you are in the return window and have followed through, Amazon should refund accordingly.

If Amazon still refuses, contact some kind of customer service on their end. I had a situation where my refund was rejected because the item exceeded their return policy. I called their support and told them that the item was defective. They took that to the next level, and I did end up with a refund. Be as polite yet unyielding as you can, backing up what you do with photos or a good description of the issue.

As a last resort, you can challenge the charge through your credit card. You must at all costs try to avoid using this as a last weapon because if Amazon is not going to cooperate with you, then there will be thousands of sellers who are willing. I have had to do this once before, and it was handled promptly. After reviewing the evidence, your credit card company could confirm and send you a chargeback. Although Amazon rarely refuses a request for a refund, it is still helpful to save yourself the trouble and know what you can do about securing your funds if so.

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