Customer management software can be very useful in managing customer’s needs and having meaningful conversations. Fortunately, there are existing tools to help you out. We have Intercom, Zendesk, or Drift with features like social media integration, chatbots, and shared team inboxes. But there is one particular tool; Chatwoot that stands out with intuitive design and its most valuable characteristic; it’s completely open-source.

The post sheds light on how users can make contributions to a Chatwoot project on Github. But first of all, let’s talk about some solid reasons to contribute to Chatwoot.

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