Originally published on Squadcast.com.

Introduction

In information technology, the saying 'you can't manage what you can't measure' rings true. Blind spots in system health lead to reactive troubleshooting and potential outages. System monitoring software bridges this gap, providing real-time visibility into your infrastructure. It empowers proactive management, maximizing uptime, optimizing resource allocation, and enabling informed future planning. In this blog, we’ll explore the differentsystem monitoring tools that are the top choice for businesses.

Why do you need system monitoring tools?

The need for system monitoring tools arise due to their ability to help in the following aspects:

• Prevent outages: Proactive issue detection allows you to address problems before they escalate to unmanageable blunder and affect end users.
• Maximize uptime: Early problem resolution through system monitoring tools help minimize downtime and keep your systems available.
• Optimize performance: Incident Monitoring tools helps to identify bottlenecks and resource constraints to improve system efficiency.
• Enhanced security: Security monitoring tools detect suspicious activity and potential breaches for faster response.
• Improved capacity planning: By analyzing monitoring data organizations can anticipate future needs and scale infrastructure accordingly.
• Simplified troubleshooting: Historical data from system monitoring tools helps pinpoint root causes of issues quickly.
• Cost savings: Reduced downtime and improved resource management can lead to cost savings.
• Regulatory compliance: Monitoring can help you meet industry regulations and data security standards.
• Improved decision-making: Data insights can inform strategic decisions about IT infrastructure.

Above all they help you with peace of mind to gain confidence knowing your systems are running smoothly. And there is a tool deployed 24/7 to take care of your system’s health. System monitoring tools come in various flavors, each focusing on different aspects of your IT infrastructure. Here's a quick breakdown:

1. Infrastructure monitoring: Tracks the health and performance of hardware like servers, routers, and firewalls.
2. Application monitoring: Keeps an eye on software applications, ensuring they function properly.
3. Network monitoring: Monitors network traffic, bandwidth usage, and identifies potential network issues.
4. Log monitoring: Analyzes log files from various systems to detect errors, security threats, and performance issues.
5. Performance monitoring: Focuses on key performance indicators (KPIs) to ensure systems are meeting response time and resource utilization goals.

Read more: Comparing Uptime, Heartbeat, and Synthetic Monitoring

These tools work together to provide a comprehensive view of your IT health, allowing you to proactively manage and optimize your systems. Now let’s explore the top system monitoring tools within each category.

Top System Monitoring Tools

Some popular choices to consider while looking for top system monitoring tools are:

1. Prometheus & Grafana (Open-source powerhouses)
2. Datadog (Comprehensive monitoring platform)
3. SolarWinds Server & Application Monitor (Established solution)
4. New Relic (Application Performance Monitoring)
5. PRTG Network Monitor (Network traffic monitoring)
6. Splunk (Log management and analytics)

1. Prometheus (Open-source)

Prometheus is an open-source systems and incident monitoring and alerting toolkit originally built at SoundCloud. It collects metrics from configured targets at given intervals, evaluates rule expressions, displays the results, and can trigger alerts if some condition is observed to be true. It is written in Go and uses a time series database to store its data.

Pros:

• Highly scalable: Built to handle massive amounts of data from numerous sources, perfect for complex IT environments.
• Flexibility: Collects data from diverse sources using exporters and integrations, offering broad monitoring capabilities.
• PromQL: A powerful query language allows for intricate data analysis and filtering, enabling deep dives into specific metrics.
• Open Source: Freely available and customizable, fostering a vibrant community with extensive support resources.

Cons:

1. Learning Curve: Setting up and configuring Prometheus can be complex for beginners. Understanding PromQL requires some technical expertise.
2. Alerting Configuration: While alerting is possible, it requires additional configuration effort compared to some pre-built solutions.
3. Limited Visualization: Prometheus offers basic visualization capabilities. It shines brightest when paired with a strong visualization tool like Grafana.

Pricing: Open source

2. Grafana (Open-source)

Grafana is an open-source platform for monitoring and observability. It allows you to query, visualize, alert on, and explore your metrics no matter where they are stored. It provides a powerful and elegant way to create, explore, and share dashboards and data with your team and the world. Grafana supports multiple data sources, including Prometheus, Graphite, Elasticsearch, and many others.

Pros:

• Stunning Visualizations: Creates beautiful and informative dashboards with a wide variety of chart types and layouts.
• Easy to Use: The user-friendly interface makes building dashboards and exploring data accessible to users of all technical skill levels.
• Multiple Data Sources: Works seamlessly not only with Prometheus but also with other popular incident monitoring tools, offering a central hub for data visualization.
• Customization: Highly customizable dashboards allow users to tailor information to their specific needs and preferences.

Cons:

• Reliance on External Data: Grafana itself doesn't collect data; it relies on external tools like Prometheus to feed it information.
• Limited Out-of-the-Box Functionality: While powerful, it requires configuration and integration with other tools to be fully functional.
• Scalability Considerations: Large and complex dashboards can strain resources, requiring careful planning for high-volume environments.

While both Prometheus and Grafana have their own drawbacks, their combined strengths create a powerful and versatile monitoring solution.

Pricing: Open source

3. Datadog (Comprehensive monitoring platform)

Datadog isn't your average incident monitoring tool. It's a comprehensive platform designed specifically for cloud-native businesses. It goes beyond basic infrastructure monitoring into observability, providing a holistic view of your entire system's health. The platform's key strength lies in its ability to ingest all relevant data, from metrics and traces to logs, across applications, infrastructure, and even third-party services. This centralized approach allows you to monitor everything in a single platform, saving time and simplifying workflows – a  major win for fast-growing companies.

Pros:

• Comprehensive: Monitors everything from infrastructure to applications and logs, offering a unified view of your entire IT ecosystem.
• Ease of Use: User-friendly interface with pre-built dashboards and integrations simplifies setup and monitoring.
• Scalability: Designed to handle large and complex environments, ideal for businesses with significant IT infrastructure.
• AI-powered Insights: Machine learning helps identify anomalies and potential issues before they impact performance.

Cons:

• Cost: Can be expensive for smaller businesses with limited monitoring needs.
• Vendor Lock-in: The vast array of features can create reliance on Datadog's platform.
• Customization: While flexible, extensive customization options might require more technical expertise.

Pricing: Starts free, goes up to $ 34 per host, per month.

4. SolarWinds Server & Application Monitor (Established solution)

SolarWinds Server & Application Monitor (SAM) is a comprehensive monitoring solution that provides end-to-end visibility into the performance and health of servers, applications, and networks.

Pros:

• Mature Platform: A reliable and well-established solution with a proven track record and large user base.
• Windows Focus: Strong support for Windows server environments, making it a good fit for Microsoft-centric businesses.
• Cost-effective: Competitive pricing, especially for basic monitoring needs.

Cons:

• Limited Scalability: May struggle with very large and complex IT infrastructures.
• Modernization Needs: Interface might feel dated compared to newer solutions.
• Learning Curve: While not overly complex, some features might require some time to learn.

Pricing: Varies by features, but starts around ~$1,400 per year.

5. New Relic (Application Performance Monitoring)

New Relic is a top application performance monitoring (APM) tool that helps businesses monitor and optimize the performance of their applications in real-time. It provides detailed insights into application performance, infrastructure, and user behavior, allowing businesses to identify and resolve issues quickly. New Relic uses a combination of agent-based and cloud-based monitoring to collect data from various sources, including servers, databases, and user devices. It also offers features such asautomated root cause analysis, real-time alerts, andcustom dashboards to help businesses make data-driven decisions.

Pros:

• Application-Centric: Deep insights into application performance, perfect for businesses focused on user experience and code optimization.
• Real-time Monitoring: Provides real-time visibility into application health and performance, enabling quick troubleshooting.
• Code-Level Visibility: Drills down to code-level details for pinpoint problem identification.

Cons:

• Limited Infrastructure Monitoring: Focuses primarily on application performance, requiring additional tools for comprehensive monitoring.
• Scalability Considerations: Can be expensive for very large application deployments.
• Focus on Modern Apps: May not be ideal for legacy applications or non-code-based systems.

Pricing: Depends on application size and features, typically starting in the ~$100/month range.

6. PRTG Network Monitor (Network traffic monitoring)

PRTG Network Monitor is a comprehensive network monitoring tool that allows you to monitor your network traffic in real-time. It provides detailed insights into bandwidth usage, network performance, and traffic patterns, helping you to optimize your network infrastructure and troubleshoot issues quickly.

Some key features of PRTG Network Monitor include real-time monitoring of network traffic, customizable dashboards and reports, alerts and notifications for network issues, historical data analysis, and Integration with other incident monitoring tools and services. 

Pros:

• Network Focus: Offers specialized tools for in-depth network traffic monitoring and analysis.
• Alerting & Reporting: Robust alerting system and detailed reporting capabilities.
• Ease of Use: User-friendly interface with drag-and-drop configuration and pre-built maps.
• Free Tier: Free tier available for basic network monitoring needs.

Cons:

• Limited Scope: Focuses on network traffic, requiring additional tools for broader system monitoring.
• Scalability Limits: May struggle with very large and complex networks.
• Advanced Features Cost: Advanced features like distributed monitoring require paid licenses.

Pricing: Free tier for basic needs, paid plans start around ~$175 per year.

7. Splunk (Log management and analytics)

Splunk is a powerful business intelligence and analytics platform designed to extract meaningful insights from log data. It allows organizations to collect, analyze, and visualize log data from a variety of sources, including servers, applications, and network devices. Splunk uses advanced parsing, indexing, and search capabilities to make it easy to find and analyze the information needed to troubleshoot issues, monitor performance, and improve security. 

Pros:

• Log Analytics Powerhouse: Powerful log management and analysis capabilities, ideal for businesses dealing with large volumes of log data.
• Security & Compliance: Strong security and compliance features, making it valuable for organizations with strict data regulations.
• Customization: Highly customizable dashboards and reports allow for tailored data exploration.

Cons:

• Complexity: Steeper learning curve compared to some tools, requiring dedicated expertise for full utilization.
• Cost: Can be expensive for smaller businesses or those with limited log management needs.
• Resource-intensive: Processing large log datasets can require significant server resources.

Pricing: Based on data ingestion volume, reach out to the Splunk team to get an estimate.

Over To You

With this we hope you are now well-positioned to make an informed decision that aligns with your IT infrastructure. For a simple evaluation consider these three factors like, 

• Does your environment necessitate a comprehensive solution or a more focused tool catering to specific areas like network traffic, application performance, or log management?
• Do you have any budgetary constraints?
• Would your team's technical proficiency be enough to manage the tool?

Beyond selecting the right incident monitoring tool, maintaining system resiliency is equally important. Squadcastseamlessly integrates with all the leading system monitoring tools to help you maintain a unified approach towards reliability automation with simplified Incident Response workflows.

What you should do now* Schedule a demo with Squadcast to learn about the platform, answer your questions, and evaluate if Squadcast is the right fit for you.

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• Experience Squadcast with a 14-day free trial. Experience all our On-Call and Noise reduction features.
• Schedule a demo session with Squadcast where we can show you around, answer your questions and help see if Squadcast is the right fit for you.
• Learn how Squadcast helped Scoro to create a solid foundation for better on-call practices
• Get a walkthrough of our platform throughthis Interactive Demo and see how it can solve your specific challenges.
• See how Charter Leveraged Squadcast to Drive Client Success With Robust Incident Management
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